kiriya Responsible Gaming
— Keep Yourself Safe
Entertainment should be enjoyable, not stressful. kiriya believes every player must know their limits and play within them. On this page you will find self-limit tools, warning signs to watch for, and ways to get support.
Online betting and casino games are primarily a form of entertainment. For some people, however, they can become difficult to control over time. At kiriya, we want every user to play consciously and within healthy limits. To support this, we provide practical tools and information that help you stay in full control of your experience.
A few things to keep in mind before you play — decide in advance how much time and money you can afford to spend. Do not try to recover lost money by betting more, as this can deepen the problem. Reading our Terms and Conditions will give you full details on bonus use, account management, and betting limits.
If you ever feel that gaming is having a negative effect on your daily life, relationships, or finances, seek help without delay. kiriya's 24/7 live chat support and email support are always available — in both Bengali and English. For general questions, our FAQ page has a great deal of useful information.
Our platform is strictly for people aged 21 and above. Ensuring that minors cannot access this site is also the responsibility of parents and guardians. If there are children or teenagers in your household, we ask that you keep your login details secure and use parental controls on your devices.
To learn in detail how your account at kiriya is created and managed, visit our Privacy Policy page — it clearly sets out the steps we take to protect your information.
Set Your Own Limits
kiriya gives you a set of practical tools so you can manage your gaming experience on your own terms.
Daily / Weekly Deposit Limit
Set a maximum amount you want to deposit within a given period. Once you reach that limit, the system will automatically block further deposits.
Loss Limit
If your losses exceed a set amount, your session will be stopped automatically. This prevents you from going deeper into financial loss.
Session Time Limit
Set a maximum amount of time you want to play each day or per session. When the time is up, a warning or break will be triggered automatically.
Cooling-Off Period
If you want to take a break for a while, you can temporarily close your account for anywhere from 24 hours to several weeks.
Self-Exclusion
If you need a long-term break, apply for a permanent or extended self-exclusion. Our support team will action your request immediately.
Reality Check Reminder
A pop-up will appear at regular intervals reminding you how long you have been playing and how much you have spent — helping you stay aware.
To use these tools, contact the kiriya support team via live chat. Our team is available 24/7 to assist in Bengali.
Warning Signs of a Problem
If you notice any of the following signs in yourself, pause and consider seeking support.
Chasing losses
Placing larger bets after a loss in an attempt to win the money back — this is a clear sign of problematic gambling.
Spending beyond your means
Using money from essential expenses or savings for betting means you are losing financial control.
Hiding it from family or friends
A tendency to keep your gambling secret from family or people close to you is a sign of concerning behaviour.
Losing focus on work or studies
Becoming distracted from daily responsibilities or performing less well because of thoughts about betting or gaming.
Unable to stop
Returning again and again even after deciding to stop, and being unable to control this behaviour yourself.
Emotional distress or depression
Excessive excitement when winning and prolonged depression or anger after losing — these can be signs of emotional imbalance.
Where to Get Support
Do not hesitate to seek help for yourself or a loved one — taking that step is a sign of strength, not weakness.
kiriya Live Chat Support
Reach kiriya's 24/7 live chat — support is available in both Bengali and English. If you want to set up self-exclusion, a deposit limit, or a cooling-off period, let us know directly.
Contact by Email
You can also reach our support team by email alongside live chat. Write out your concern in detail and the team will respond promptly.
Family and Loved Ones
Talk openly with a family member or a trusted friend. Support from someone close can sometimes be just as effective as professional counselling.
Professional Counselling
Consult a mental health specialist or behavioural counsellor. There are many mental health centres in Bangladesh that offer help with full confidentiality.
Addiction Specialist Services
Gambling addiction is a recognised health condition. Specialist treatment is available through the mental health and addiction departments of both public and private hospitals in Bangladesh.
Community Support Groups
Sharing your experience with others facing the same challenge can be empowering. Community support groups listen without judgement and offer guidance.
Responsibility of Parents and Guardians
kiriya is a strictly 21+ platform. If there are children or minors in your household, make sure they cannot access this site. Keep your login password secure and do not share it with anyone in the family. Use parental control software on mobile or computer devices to block access to unsuitable sites.
If you suspect someone in your household is using this platform without permission, notify our support team. We will act quickly.
Some Tips for Healthy Gaming
- Set a fixed budget before you play and stick to it.
- Never bet with borrowed money.
- Avoid playing when you have been drinking or when you are emotionally unsettled.
- Do not treat gaming as a source of income — it is entertainment.
- Take regular breaks and spend time on other activities.
- Stop when your winnings are enough — avoid the "just one more" mindset.
- Keep track of the time and money you spend on gaming each week.
kiriya's Commitment to Your Protection
We believe safe gaming is possible for everyone. kiriya's support team is always ready to help you manage your account — day or night, in Bengali or English.
Questions About Responsible Gaming
The most frequently asked questions about responsible gaming.